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About Us

About Us

We are a nonprofit hearing healthcare provider, annually serving nearly 3,000 patients of all ages at our centers in both Kalamazoo and Portage.

Services provided by a team of licensed and certified audiologists include diagnostic hearing testing for newborns, children and adults, assistive devices, follow-up care, counseling and preventative programs. We help people stay connected to their world through sound, and have since 1942.

Experts in Technology, Service, and Support.


What Makes Us Different?

Constance Brown Hearing Centers is a nonprofit hearing healthcare provider that accepts many forms of insurances including some forms of Medicaid.  Through grants and donations, a sliding fee scale is offered to patients who cannot afford the full cost of services.

All of our Audiologists are licensed through the State of Michigan and certified through American Speech, Language and Hearing Association (ASHA). To maintain certification, our audiologists must adhere to the American Speech-Language-Hearing Association (ASHA)’s Code of Ethics.

This code charges audiologists with “the preservation of the highest standards of integrity and ethical principles (which) is vital to the responsible discharge of obligations by speech-language pathologists, audiologists, and speech, language, and hearing scientists.” All of our Audiologists keep up-to-date on technology and training through continuing education.

If you visit another hearing center, ask if your hearing care provider is a licensed and certified Audiologist to get the best care available. Get the custom hearing solution you need, not an off-the-shelf hearing aid that may not address your specific loss.


Constance Brown, the Person

Constance Brown Hearing Centers bears the name of a prominent local resident, who had herself experienced hearing loss. In 1939, she left the bulk of her estate to the Kalamazoo Community Foundation to be used to establish a nonprofit agency to prevent hearing loss and to help the hearing impaired.

Under the auspices of the Kiwanis Club of Kalamazoo, the Constance Brown Hearing and Speech Center, now called Constance Brown Hearing Centers, was founded in 1942 as the Constance Brown Society for Better Hearing.



2021 Annual report (PDF)

2,437 patients served, of which 866 were new patients

5,123 procedures were performed

61 newborn hearing screenings were performed at Constance Brown Hearing Centers

65% of people who participated in hearing aid clinical trials purchased hearing aids after completing the trial

6% of patients received financial assistance because of grants and private donations and 16% of patients had Medicaid

2020 Annual report (PDF)
2019 Annual report (PDF)
2018 Annual report (PDF)
2017 Annual report (PDF)
2016 Annual report (PDF)
2015 Annual report
2014 Annual report
2013 Annual report


Our Affiliates and Supporters

Constance Brown Hearing Centers is supported by fees for services, the Constance Brown Trust through the Kalamazoo Community Foundation, individuals, foundations, and charitable organizations.

Donations to Constance Brown Hearing Centers are needed to support operations and programs. Gifts are tax-deductible to the extent allowable by law.

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Our Mission

The mission of Constance Brown Hearing Centers is to impact lives through comprehensive hearing care provided by experts with advanced degrees in audiology.

Hearing aids have meant everything to me. I can hear much better and enjoy having a conversation with others. A new world has opened up to me because I can hear what others are saying.

— Vivian R. Portage, MI
I chose Constance Brown Hearing Center because of its reputation as an ethical center to have my hearing tested. My recent experience confirmed my expectations.

— Sandra O., South Haven, MI
Our mother is now able to hear birds, conversations, and communicate with friends and family. Your help is appreciated.

—Jerry M. Augusta, MI
Constance Brown Hearing Centers offers convenient locations that are easy to access and handicap accessible. I have no complaints about the service I received!”

— Betsy B. Kalamazoo, MI
I would like to let you know how much hearing aids have changed my life. Since being fitted with a hearing aid, I can hear sounds that I have not heard in years. Thank you so much I am very grateful.”

— Velma K. Paw Paw, MI

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