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Jennifer Fullmer

Receptionist and Scheduling

Often Jen is the first smiling face a patient sees as he or she enters our Kalamazoo office.  Jen has been brightening up the day of our patients for over 5 years.   When you call the Centers you will often have the pleasure of talking to her and she will be glad to help you find the answer to the hearing health questions you may have.  

When Jen isn’t at her corner workstation she enjoys putting balls in the corner pocket.  An avid pool player, you might want to think twice before accepting a challenge to play against her.  Jen also enjoys spending time with her wonderful family and her daughter.

When asked what Jen loves most about working here she says “I love the people we help.”  

For over 10 years, Connie has served Constance Brown Hearing Centers.  If it has to do with shipping, receiving, or prepping hearing aids for delivery - Connie is the expert.  Connie also monitors and orders clinical supplies as needed.

When not working, Connie enjoys bowling with her league. She also enjoys spending time with her family and making her garden better each year.  

Connie Sootsman

Lab Technician

Cindy enjoys the standing title of “newest employee” at Constance Brown Hearing Centers - being on staff for a nearly six months.  However, Cindy did work for the Centers a number of years ago and recently returned to working here.  If you are visiting our Portage office, she will be one of the first smiling faces that warmly greets you as you arrive. Cindy performs receptionist and administrative duties at the Portage Office.

When not working, Cindy enjoys spending time with friends and family and loves watching sports and making people laugh.   

Cindy Moorhead

Administrative Assistant

As you head to the front of our Kalamazoo office to check out after your appointment, Cheryl will make sure that you have everything to get you on your way.

When not working at the head of the office, Cheryl is head of the class.  Currently Cheryl is working towards a degree from Kalamazoo Valley Community College in Psychology.  She loves Math and don’t ever get between her and her ten key calculator.  When not studying, Cheryl also enjoys spending time with her daughter, reading, and watching old movies.   

Cheryl Pollard

Cashier / Accounts Payable

If you enter our Portage office, you will likely be greeted by the smiling face of Pat. She has served at Constance Brown Hearing Centers for over 10 years.  

Her duties include preparation of correspondence, transcripts, and other mail preparation, along with cashier and receptionist duties as well.

Prior to joining our team, Pat worked for Cytec Industries.    

Pat VanNiman

Administrative Assistant

Robin Zablocki

Administrative Manager

In 2007, Ms. Zablocki became the Administrative Manager for Constance Brown Hearing Centers. Prior to joining Constance Brown Hearing Centers, Ms. Zablocki was an office and accounting manager for Precision Windows Inc. for 16 years.  Her past community involvement has included the Kalamazoo Jaycees and the Michigan Wine and Harvest Festival. She has received numerous awards from the Jaycees on both the local and state level for chairing projects. Ms. Zablocki continues as an active consultant for The Pampered Chef. She has also volunteered with organizations such as The Society for the Prevention of Cruelty to Animals of South West Michigan.

Marilyn Goodacre

Receptionist

It’s nice to get a real person on the phone isn’t it? Marilyn makes sure that you don’t have to speak to a computer when you call the Constance Brown Hearing Centers.  She cheerfully answers the phone and works hard to make sure patients get the answers to the questions they may have.  

When not serving Constance Brown Hearing Centers, Marilyn enjoys riding bikes, reading, and refinishing furniture.  She also enjoys spending time with her family and her husband of 24 years.  

Sheri Rose

Accounts  Receivable

With nearly 25 years of experience at Constance Brown Hearing Centers, Sheri is the go to person for information on just about anything relating to the Centers.

She draws on this wisdom to provide excellent account receivable service ensuring that patients are satisfied and that all billing issues are addressed in a timely manner.  

Sheri has been involved with the American Cancer Society for 14 years, and served on the committee for the Kalamazoo Relay for Life. She organized a team for 6 years. Sheri volunteered for Making Strides Walk for 6 years. Prior to Constance Brown Hearing Centers, Sheri was a pharmacy technician for 10 years

Support Staff Team Members