To speak directly to an audiology professional call:

Follow Us On:

Toll Free

1-877-343-2601

Kalamazoo Office    

1634 Gull Rd. Suite 201   

Phone # 269.343.2601   

Portage Office

4855 West Centre Ave

Phone # 269.372.2709

• Identification
• Proof of Insurance
• If a new patient, also bring paperwork.  

 Download forms and fast track your first time visit.

The receptionist will ask you to fill out some paperwork – unless you have taken the time to fill it out ahead of time.  Also because of recent changes in the Health Insurance Portability and Accountability Act (HIPAA), if you are a new patient or have not visited since the laws changed, you will be asked to present photo identification.

A core value of Constance Brown Hearing Centers is providing quality care and doing what we say we will do.  If we promise to see you at a time, you can expect that your appointment will begin at the scheduled time.  We understand that you live in a busy world and we respect you as a patient.  

A diagnostic hearing evaluation will be performed by a certified and licensed audiologist.  This test will help determine the type and degree of hearing loss and also help us rule out any need for medical treatment for your hearing loss.  A medical evaluation of your ears should be performed by your family physician to rule out certain medical conditions  of the ear that may be correctable.  The Food and Drug Administration requires that the medical exam be performed  prior to being fitted for a hearing aid, unless you elect to sign a medical waiver. Following the medical exam, the audiologist will perform a hearing evaluation,  explain your test results, and speak  with you to determine the best hearing aid style for your hearing loss,  listening needs, and budget. At this time, an ear mold impression may be taken. A 30 day evaluation of the hearing aid is required by law in most states. This evaluation period gives the user the opportunity  to wear the hearing aid in various listening situations. During this evaluation period, the audiologist will set up recheck appointments for any needed adjustments to the hearing aid(s).

For more answers to frequently asked questions click here

Scheduling Your Appointment

What Should I Bring?

What Can I Expect?

Adult Form

Child Form

E-Pointments

A greeting from a smiling receptionist

My appointment to begin at its scheduled time

My appointment to be administered by a certified and licensed audiologist

To receive all the information, pricing, and options up front  to make an informed decision